Dear 4,5, and 6 trains of New York City,

When I am trying to get to work on time, please do not stop in a black tunnel for 10 minutes at a time while your conductor says, “We apologize for the delay. There is an emergency at 59th Street/Grand Central Terminal. There is a police investigation.” Or on Tuesday they said something like, “There is a sick passenger at 59th Street. There will be no 4 or 5 trains running from 125th Street to Grand Central.” It is the summer and customers do not enjoy fighting to get on a train from a disgustingly hot and dirty platform. Also, some people do not enjoy being crammed into a train with strangers’ body parts nestled next to them. Most importantly, when will the 2nd Avenue line be started/finished? Thank you for your time.

Sincerely,

A concerned subway rider